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  • Product key receival

    Hello! I just purchased a key around 30 minutes ago and received a confirmation e-mail almost immediately. However, I have not received the key yet, and the confirmation e-mail does not state where and how long it'll take for the key to process.


    Any help is appreciated.
    Thanks!


  • #2
    Just a little update upon viewing the PDF guide to purchasing the key: everything on my screen looks almost identical to the screenshot provided in the PDF. However, I did not receive the "Transaction Successful, Software Key has been emailed to ____" message at the very bottom.

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    • #3
      Hi trilxs, sorry to hear that you have a problem. Please email us at support@cacani.sg. We'll follow up with you there.

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      • #4
        Sweet! I just sent the e-mail.

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